Enterprise Business Critical Support

Critical Support

7 x 24, 4 Hour Response Time

In today’s high demand missions critical Data Centers, server uptime and accessibility is crucial for continued business operations.

When your systems have failures; you need a seasoned and professional team ready to get you back in business.

 

 

Why 4 Hour Onsite Support?

At AllianceIT Business Solutions, we have crafted this Critical Support Service with just that in mind. When you have that unexpected UNIX server outage due to hardware failure, the AllianceIT team is at the ready to get you back in business! Why Business Critical Support

When nothing less will do our Critical Support is designed specifically for 24/7 mission critical server environments. When your business requires the fastest problem resolution available, AllianceIT maintenance technicians are ready to respond.

 

Highlights

  • 90 Day warranty on all replacement parts
  • Local spare parts depot
  • Easy connect support number
  • Customization where applicable
  •  

    Coverage

    Days

    Response Time

    24 X 7

    365

    4hrs On Site Response Time

    Monday - Friday

    Saturday

    Sunday

    Holidays

    From

    To

    From

    To

    From

    To

    From

    To

    12 AM

    12 AM

    12 AM

    12 AM

    12 AM

    12 AM

    12 AM

    12 AM